Agent management systems are, in short, a SaaS (software as a service) technology that helps groups have a more effective approach to their operations and have an overall positive impact on their book of business. It’s a lot more complex than that. A smarter question to ask is what can an agency management system do for you and your company? What exactly is it? Why do you need one? What is an agency management system not? Exploring these questions and topics can help you understand how to boost your operations. We’ll take a closer look at the agency management system below.

Agency Management System vs. Customer Relationship Management

One of the big drawbacks to a generic customer relationship management system, or CRM,  is without a dedicated developer to customize your system, there are limits to how much you can do with a CRM and how much it can really impact your business. Meanwhile, an agency management system is customized for your business, your needs, and the typical stats around your company. Another problem you can find with a CRM is the need to update and maintain the most up-to-date software for your industry’s needs. Agency management systems build this in.

Key Aspects of Agency Management Systems

Some great features that come with an agency management system are cloud-based access which allows you to access your business from everywhere, dashboard analytic options, custom reporting, and more. It’s a very powerful, flexible, and customizable tool.

How Do I Pick the Right Agency Management System?

This is about you and your needs. Keep that in mind. Make sure you ask prospective developers and companies the needs for data migration, how the security of the system holds up, and who the company is and what their goals are for their customers who use their product. This software is all about your company and your needs. Make sure the orientation and onboarding of your new system can be compatible, make sure your data is secure once it’s in there, and make sure your goals are aligned.

What’s the Best Way to Learn More?

Explore, ask questions, and sit in webinars. Common topics that come up are how to tailor and create both external and internal correspondence, how to best organize your company’s dashboard, what you need and what you look for in your company’s day to day work, how to make sure your work and reporting is specific to your industry. Also, use your network to ask around and find out who uses what and for what. Is your competition doing well? What are their secrets and what system are they using?

Ultimately, what you get out of an agency management system depends on your company’s goals and needs. It’s a CRM on steroids that’s built for you but also so much more than that. Research and ask questions. Build a system to boost your operations and find the one that works for you, not the other way around.

Have you been searching for the Best Insurance Agency Management Software? As a smaller agency, you have unique and specific needs, and a lot of the big-name data management vendors can’t keep up with those needs. We can! Our CP Manager is defined by several qualities that fit perfectly in a small business environment that deals with sensitive information frequently.

5 Defining Qualities Of Our CP Manager

1. Long Lasting History Serving Agencies

For over 30 years, our company has been helping small insurance agencies implement a new, more efficient data management software system into their ranks. Yup, that’s us! With our CP Manager, we take daily operations and transform them into something sleeker, smoother, and more reliable. A lot of manual, mundane tasks are moved to an automatic policy process, or a simple one-click action that takes you seconds compared to minutes. Save time, preserve your data, and improve the function of your team on a large scale basis with our tried and proven CP Manager.

2. Simplistic, Automatic Accounting

One of the star aspects of our CP Manager is the way accounting is handled, and everyone who has gotten our software has adored the approach. It’s designed to work on the same level small insurance agencies work at, so the way it handles policies and speeds up your system and processes billing and payments is beyond what many other vendors can provide. The bigger your agency, the more you’ll benefit from the smooth accounting features in our software.

3. Trial Data Conversion Phase

Before you fully commit and make the switch over to our CP Manager for your system, we introduce our new interface and data organizational platform as a trial first. Your team will get the opportunity to explore and navigate the new software without losing any real data in the event an error is made, and it gives everyone a chance to decide if this is a good fit for your agency. After that, we make a permanent data conversion to the CP Manager.

4. Short Conversion Timeframes

We understand how important it is to get back to business running smoothly, as so our system is designed for this ease-of-use approach and seamless transition. We have an “automation stand-still” that helps to protect your data, fast training techniques to get the whole team up to speed, and brief but efficient measures we take to get this software working quickly. As we work with your current vendor, the time we get this job completed will depend partially on them, too, but on our end, we get it finished fast.

5. Advanced Transition Strategies

The true ability that defines our small insurance agency management software is the simple ease-of-use and fast conversion times. It’s easy to learn, easy to train, and easy to adapt too! Plus, with as long as we’ve been at this, we know exactly how to avoid every bottleneck and have fast solutions for just about every issue that may arise during implementation.

If you are reading this article, you’re probably wondering if a management system might just be what your insurance company needs. Maybe you’re starting fresh and new or maybe you already have an existing system that you’re quickly outgrowing. Whatever the reasons may be, we’ve got you covered.

At AAT, we have dedicated ourselves to providing the best management system for our customers and their clients. Let’s look at how Insurance Agency Management Systems can benefit you and your business.

What is an Agency Management System?

You should know what an Agency Management System (AMS) is and how it works. In layman terms,  AMS technology can stand alone or work with your Customer Relationship Management, or CRM, software to organize your clients and their policies. It can help you track commissions and business analytics. It can work to keep records of and maintain your customer database and contacts list as well as improve marketing and sales efforts in these areas. These things will allow you to monitor the sales performance of your agency. AMS technology is usually specific to a certain insurance niche, like health and life or casualty and property. In most cases, you should be able to customize the program to fit your business needs. AMS can be implemented across all branches of your insurance company or you can utilize it on a case-by-case basis.

You also should be asking yourself where you’d like your company to be in 5 years. How about 10 years? Or 15 years? Choosing a system that meets all or most of your goals, needs and wants are of utmost importance. Take your time evaluating what exactly it is your business needs and what it will take to get you to meet your goals. You want this system to be able to grow with your company.

What to Look for in a Vendor

After you’ve looked at your goals, needs and wants, it’s time to start shopping around looking for the best system that will match what you’re looking for in a management system. There are several questions you should ask of potential vendors, such as:

• Are they a legitimate company?
• Do they have adequate support?
• Is their software secure and reliable?
• Who owns the data?
• Will they help you implement the new system?
• Do they help train you and your employees?

It may seem like there are a lot of questions that have yet to be answered. But, these questions are important. By asking these questions, you will get a better idea of what the vendor is really all about. You may want to find someone that will be a good all around fit for your team. You’ll be working closely with them so it’s important that you know their background and the company history as well.

Once you’re ready to get started with your new Insurance Agency Management Systems, visit us at AAT for more information and a walk-through of our systems and programs.