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By Agents For Agents, Smart Or Not So Smart?

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When It Comes to Agency Management Systems, ‘By Agents For Agents’ Is Just a Cliche That Sounds Good But Doesn’t Mean You’ll Get Anything Different or Better. Here’s Why…

For over 25 years I’ve been working with agencies helping them to more effectively automate their agency and to increase the productivity of their staff. Along with this I’ve worked with a lot of agency management systems.

It should also be expected that over the years I’ve watched a lot of new management systems get introduced to the industry.

When looking at a management system the first question we ask ourselves is, “Who designed it?”

This is a far more important question than you may realize.

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CP Manager Is 25 Years In The Making

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CP Manager Is Not A New System. It’s 25 Years In The Making!

CP Manager has been the creation of 25 years of experience if you only include my years in this business. There is more experience and more knowledge behind the CP Manager than any othersystem to ever be introduced to the market place.

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Re-Engineering Of The Agency Management System

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How Our Vision To Create A “Highly Productive System” Unintentionally Ended Up Re-Engineering  The Agency Management System

When I started this project of designing an agency management system it wasn’t my intent at that time to literally re-engineer the agency management system nor did I think that was what I would do. I just simply wanted to design a system that would massively increase your productivity which in turn would massively increase your profitability so you’d have the money and time to work “on” your agency and grow your agency.

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Skeptical CSR’s Test Drive CP Manager

Strategic Review Of System From Group Of Skeptical CSR’s

This week I had a group of skeptical CSR’s jump into the system to give me their feedback on it. I wanted to see how well I was doing at creating an easy-to-use system that’s flexible and powerful.

Let me share a little bit about this group of CSR’s and my strategically having them test drive the system…

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CP Manager Is FAST

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I’m Continuously Amazed. Here’s What Got Me Excited Today…

The Desktop CSR now called “CP Manager” is Amazingly VERY FAST On The Internet!

Before we did the complete re-write of the system at the first of the year to bring all of the programming languages and environments fully forward so they’re all completely current I was not happy with the speed of the system. I very clearly told the programming team that the speed of the system affects an agency’s productivity so to figure out why it’s so slow (in my opinion) and fix it!

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Mr Chesnut Discusses 2009 SMA Report

SMA Report Discussed by Mr Chesnut

Mr. Chesnut’s Discusses the SMA Report On Agency Management Systems that Was Published in August 2009

Spokane Valley, WA – October 2009

In August 2009 StrategyMeetsAction.com (SMA) published a report on agency management systems. It was a pretty informative report that addressed two key questions and provided the answers as an average from agencies and vendors. In a video I shared my thoughts and response to this report. It can be watched below…

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