CP Manager Enhancements February 2019

We are aggressively building on CP Manager. This is because we have many more features blueprinted to be added to CP Manager. Our approach is:

1) Add the features which are shared between CP Manager and the TIME System.

This then puts the foundation to the TIME System in place so we can start working on the additional Hubs and features exclusive to the TIME System. We estimate this to take another year, and then we'll spend one more year completing the TIME system which is why we estimate the release of the TIME System another two years away.

Just wait until you see the upcoming features being added to CP Manager. I'm sure you'll be very impressed.

2) Get the pre-requisite pieces in place and locked down.

Some features we will be adding to CP Manager are based off of another feature. Take the accounting for example which has a hierarchy... B-Tran then Cash Receipt Then Sub-ledgers and then External Accounting. All of this is currently done.

Then you add in any other sub-ledger accounting features. For example, in development now is Commission Statement Downloading. Once this is done we'll then move on to the last 2 pieces which is bank accounts and the GL.

What's key here is making sure each piece is solid and flexible before adding the next layer of programming on top of it. Because of how important accounting is to an agency we are not rushing the accounting programming piece, but instead are being methodical and thorough. This is because we're looking for long-term solutions and are focused on creating long-term relationships with our clients.

New Enhancements We've Added

Accounting Enhancements:

B-Tran.

1) Added Zip4 fields for mailing Invoices and Statements.

2) We changed a field label to make it even more clear to users: When changing the Addressee on the B-Tran, when selecting another person/company we changed the label from "Choose From" to "Send To" to represent who you're sending the Invoice to.

3) The Correspond By field defaults to the selection on the Client record.

4) We broke apart a few dual purpose line-item transaction codes. These are all around the Tax/Fee transaction codes. Now Tax transaction codes are independent and Fee transaction codes are independent. We did this because of the powerful Tax popup calculator we added.

5) Added a Tax Popup Calculator for tax line-items (Click image for full size):

When adding a Tax line-item we now provide a popup showing all line-items to select which items are to be taxed. This greatly simplifies the step, makes it more flexible and it insures reports are accurate.

6) Added a Premium Finance Popup Calculator for the PF line-item (Click image for full size):

Now when premium financing a policy you can select which items are financed and at what %. This greatly simplifies the step, makes it more flexible and it insures reports are accurate.

Client Enhancements:

Client Hub & Client Records.

1) On the main Client Hub grid we added a new column: Client Type. It will show the Code here: C=CL, B=Bus Benefits, CB=CL & Bus Benefits, P=PL, I=Ind Benefits, PI=PL & Ind Benefits. From these code options you will know if they're an individual account or business account.

Policies.

1) We got a request from a client to increase the Cert Holder wording due to a cert holder wording he needed being 754 characters long. We increased the Cert Holder wording to 1,000 characters.

2) On the main client record we added:

a) Business Type (ie, Corporation, LLC, Partnership, etc.) which has an option of "Other" when Other is selected an additional field becomes visible to add the description for "Other". This then flows to the 125 and other ACORD forms which captures this information.

b) Nature Of Business was moved to the client record and it flows to the 125.

c) Description Of Primary Operations was moved to the client record and flows to the 125. We left Desc Of Op on the premise record and if you fill it out it also flows to the 125 starting with the Loc #, Bldg # and Desc to separate them... "1-1 Office:"

3) On the Premise record field we capture Yr Built and Total Sq Ft (under 125 group) which should've flowed to the Property fields on the 140. Now when you select a Premise to add to the 140 if these  two fields are filled out on the Premise record they will populate these fields on the 140.

4) The the 25 Certificate Of Liability, in the Misc Coverage box under Workers Compensation it would only print 2 lines which is how ACORD has it setup. We changed the PDF to print 4 lines.

5) On the ACORD 80, 84 and 85 when selecting a Location from the Locations added at the Client Record the option to add a new location wasn't available requiring the user to add the new location at the client record or at the policy to pull into the ACORD form. We added the ability to add a new location at the ACORD form.

Report Enhancements:

Report Hub (Client & Policy Reports).

1) On the Advanced Client Interactive Report we added a new column: Correspond By (Corr By). We did this because you can broadcast send statements to your clients each month which is based upon the Correspond By field on the client record. Here you can review client by client how each client wants to receive correspondence by you.

Accounting Reports.

1) Client Statements, we added the ability to broadcast/globally send them. They are emailed or faxed based upon the Correspond By field on the client record since statements are based off of multiple B-Trans which is why we couldn't use the Correspond By on the B-Tran.

Carrier Hub:

1) On the main Carrier Hub grid, on the Carrier Type column, if the carrier is an MGA after the Carrier Type we added "(MGA)". This shows you quickly if it's a MGA and it allows you to do a search specifically for MGA's.

Major Enhancements In Development

The following items are major programming jobs. While working on these big projects we will continue fixing any items our clients find and we will fix areas where data isn't flowing properly because our President just simply hates double-entry. He looks at double-entry as a real waste of your time.

1) Commission Statement Downloading.

We are working on building the process of pulling in electronic AL3 commission statement line-items. This is a big job because there are a number of ways we have to approach this and a number of things we have to build business logic to address.

2) Workflow Task Manager (WFTM).

This is a game changing feature which will finally automate the workflow steps. Teaching a CSR workflows is one of the biggest and most difficult things to teach a CSR. It takes the average CSR a good 6 months to get the steps for each policy task for each LOB down.

With our WFTM teaching a new CSR workflows becomes very easy and fast... select the policy, choose the policy task and follow the steps. Done!

3) Add Bank Accounts and General Ledger to Accounting System.

We are strategizing our approach to add Bank Accounts and the GL to CP Manager. In the meantime agencies can use a 3rd party accounting program to handle these two functions. 

When this is done agencies will have 2 options: 1) Full Accounting, or 2) Full Sub-Ledger Accounting + External Accounting + 3rd Party Accounting program to handle the bank accounts and GL.